Privacy Policy

Effective Date: 03-04-2025

Zentra India (“Company”, “we”, “our”, “us”) operates the website www.zentraindia.com and is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our platform, products, services, or website.

We are fully compliant with applicable laws such as the Information Technology Act, 2000 (India) and rules made thereunder, and wherever applicable, standards such as GDPR (General Data Protection Regulation) for our global visitors.

1. Information We Collect

We collect various types of personal and non-personal data to provide and improve our services.

1.1 Personal Information (Voluntarily Provided)

• Full Name
• Email Address
• Mobile Number
• Postal Address (if required)
• Gender, Age (optional)
• Payment-related data (e.g., UPI ID, bank account number, Paytm/Google Pay)
• Identity Verification (PAN/Aadhaar) where required for payouts or compliance
• Any other information you submit voluntarily (e.g., job applications, feedback)

1.2 Non-Personal & Technical Information (Automatically Collected)

• IP Address
• Browser Type and Version
• Operating System
• Device Information
• Referral source / traffic channels
• Geographic location (city-level)
• Session Duration, Bounce Rate, Click Patterns, etc.
• Cookies and Tracking Technologies

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2. How We Use Your Data

We process your personal data for various purposes:

2.1 Service Delivery

• To register you on our platform
• To provide access to services such as work-from-home tasks, client projects, dashboards
• To issue payments or credits
• To notify you about your task progress, payments, or service updates

2.2 Communication

• To send you service updates, newsletters, promotional offers
• To reply to your queries or complaints
• To verify your identity or conduct KYC (when required)

2.3 Legal and Regulatory Compliance

• To prevent fraud or illegal activities
• To comply with taxation, accounting, and regulatory frameworks
• For audit purposes (internal or third-party)

2.4 Marketing and Advertising (with Consent)

• To send targeted emails, WhatsApp updates, or retargeted ads (via Facebook Pixel, Google Ads)

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3. Lawful Basis for Processing Data

Depending on your interaction with our platform, the data we collect may be processed on the basis of:
• Your explicit consent
• Contractual obligation to deliver services
• Legal obligation under Indian law or applicable foreign laws
• Our legitimate interests to improve user experience or prevent fraud

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4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share limited information only with trusted partners for specific purposes:

4.1 Third Parties We May Share With:

• Payment gateways (e.g., Razorpay, Paytm, Stripe, etc.)
• Email service providers (e.g., Mailchimp, Sendinblue)
• Analytics providers (e.g., Google Analytics, Facebook Pixel)
• Government or law enforcement when legally obligated
• Auditors, consultants, or cloud hosting providers

Each of these partners is contractually bound to protect your data.

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5. Data Retention

We retain your personal data as long as it is:
• Required to provide services
• Required by law (e.g., tax or audit)
• Necessary for resolving disputes
• Until you request deletion (if not legally restricted)

You may write to us at info@zentraindia.com to request deletion of your data.

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6. Data Security

We take appropriate technical and organizational measures to secure your data:
• SSL encryption (https://) across our website
• Secure data storage and hosting infrastructure
• Access control and internal policy management
• Timely software updates and vulnerability patching
• Secure payment integrations with PCI-DSS certified providers

In case of any data breach, we will notify users and authorities within 72 hours as per legal requirements.

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7. Your Rights

Depending on your location and applicable law, you have the following rights:
• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion
• Right to restrict or object to data processing
• Right to withdraw consent at any time
• Right to data portability (wherever applicable)

You may exercise these rights by emailing us at info@zentraindia.com.

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8. Cookies and Tracking

Our site uses cookies, which are small files stored on your device. Cookies help us:
• Understand user behavior
• Improve loading time and navigation
• Serve personalized content or ads

You can disable cookies anytime via your browser settings, although some features may not function properly.

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9. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we have collected such data, contact us and we will remove it promptly.

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10. International Data Transfers

If you are accessing Zentra India from outside India, you consent to the transfer of your data to India, where data protection laws may differ from your jurisdiction. All such transfers will follow standard security practices.

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11. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed.

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12. Contact Us

For questions, concerns, or complaints regarding your privacy, please contact:

Zentra India
Email: info@zentraindia.com
Phone: +91 73309 03709
Website: www.zentraindia.com
Business Address: Zentra India
Krishna Vihar, Flat No.: Kathgodam Haldwani
Road: Damuwadhunga
Nearby Landmark: Sharda Factory
Locality: Kathgodam,
City: Haldwani
District: Nainital, Uttarakhand
PIN Code: 263126