Terms & Conditions

Terms & Conditions - Zentra India

Effective Date: 03-04-2025
Website: www.zentraindia.com
Company Name: Zentra India
Business Nature: Digital Agency | Freelance Work Opportunities | Data Entry Services | Creative Solutions

1. Introduction

Welcome to Zentra India. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and platforms. By using or accessing any part of our services, you accept and agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

2. Services We Offer

Zentra India offers a range of digital and remote work-based services, including:
• Web Design & Development
• Digital Marketing & Lead Generation
• Logo Design & Brand Identity
• Video Editing Services
• Business Growth Consultation
• Data Entry & Remote Work Opportunities
• Content Creation & Creative Solutions
• Freelance and Micro-Task Job Programs

We reserve the right to add, modify, or discontinue any service at any time without prior notice.

3. User Eligibility

To use our services, you must:
• Be at least 18 years of age
• Provide accurate and verifiable personal details
• Have the legal capacity to enter into a binding contract
• Agree to these Terms and our Privacy Policy

Users found submitting false or misleading information may be suspended or permanently banned from using our services.

4. Registration & Accounts

Some features and services require account registration. When creating an account:
• You agree to provide accurate and current information
• Maintain the confidentiality of your login credentials
• Be solely responsible for activities under your account
• Inform us immediately in case of unauthorized access

We reserve the right to suspend or terminate accounts at our discretion in case of abuse, fraud, or breach of Terms.

5. Work Opportunity Services

Zentra India provides digital tasks and data entry work to registered users on a task-based or freelance basis.
• All work opportunities are subject to task availability
• Users must complete tasks honestly and submit them on time
• Payment will be processed after review of work quality and compliance
• Zentra India does not guarantee fixed income or permanent employment
• Misuse of platform, duplicate accounts, or automation will lead to disqualification

6. Client Services & Custom Projects

For business clients purchasing our digital services:
• All service requests require confirmation via email or portal
• Pricing is based on project scope, complexity, and deadline
• Advance payment (partial or full) is required before project initiation
• Project delays due to client-side communication gaps are not our responsibility
• Once work is delivered or initiated, cancellation/refund may not be available (refer refund policy)

We aim for transparency and will communicate project milestones and updates clearly.

7. Payments and Compensation

For Clients:
• Payments must be made through approved channels listed on our website
• Invoices will be shared via email or dashboard
• GST or applicable taxes may apply
• Delayed payments may lead to service pause or late fee charges

For Freelancers/Users:
• Payments for completed tasks will be processed weekly/monthly (as per model)
• Your account must have valid bank or UPI details for payouts
• Work not meeting quality standards or delivered late may be rejected
• We reserve the right to deduct platform or processing charges (if applicable)

8. User Conduct & Responsibilities

All users, whether clients or freelancers, must:
• Follow ethical and professional behavior on the platform
• Avoid any abusive, spammy, or misleading communication
• Not attempt to hack, reverse-engineer, or manipulate the platform
• Avoid sharing fake documents, identity, or using bots
• Comply with all applicable Indian laws and platform rules

Violation of these guidelines may lead to suspension, termination, or legal action.

9. Intellectual Property

Unless otherwise agreed in writing:

• All designs, content, and digital assets created by Zentra India are the intellectual property of Zentra India until full payment is received
• Users and clients are not allowed to copy, resell, or redistribute our digital property without written consent
• Any misuse of brand name, logo, or proprietary content will invite legal action

10. Data Protection & Privacy

We collect and process user data in accordance with our Privacy Policy.
• Your data is protected under Indian IT laws
• We never sell your information to third parties
• Users are responsible for protecting their own account credentials

You may request data deletion or updates anytime by contacting us at info@zentraindia.com.

11. Disclaimers

• Zentra India does not guarantee income from data entry or freelance work — earnings vary based on task quality and availability
• We are not liable for delays or losses caused by internet issues, payment gateway downtimes, or third-party service providers
• Users are responsible for verifying any information or opportunity before investing time

Our services are provided “as is” without warranty of any kind, either expressed or implied.

12. Limitation of Liability

Zentra India shall not be held liable for any direct or indirect damages arising from:
• Use or misuse of our services
• Any lost income, profits, or business opportunities
• Unauthorized access to your data or account
• Technical errors or downtimes

Our liability is limited to the total amount paid by the client/user for the specific service in dispute.

13. Termination

We reserve the right to suspend or terminate user accounts and access to services at any time if:
• You violate any of these Terms
• You engage in fraudulent or abusive activity
• You fail to comply with platform policies
• We are required to do so under law

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes arising from this agreement will be subject to the jurisdiction of the courts in Nainital, Uttarakhand.

15. Modifications to Terms

We may update or revise these Terms occasionally. All changes will be posted on this page with a new effective date. Continued use of our services indicates acceptance of the revised Terms.

16. Contact Information

For queries or legal concerns, contact us:

Zentra India
Email: info@zentraindia.com
Business Address:
Krishna Vihar, Flat No.: Kathgodam Haldwani
Road: Damuwadhunga, Near Sharda Factory
Kathgodam, Haldwani, Nainital, Uttarakhand – 263126
Website: www.zentraindia.com